Frequently Asked Questions
Everything you need to know about transforming your living space with Arnold Corporation.
What is the typical shipping timeframe for furniture orders?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer White Glove delivery and assembly services?
Yes, we offer premium White Glove delivery for an additional fee. This service includes bringing the items into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that custom-made or upholstered pieces may be subject to a restocking fee.
Are your wood products sustainably sourced?
At Arnold Corporation, we prioritize sustainability. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger purchases.
How can I request a fabric or material swatch?
We want you to be confident in your choice. You can order up to five complimentary fabric or wood swatches through our 'Request a Swatch' page to see how they look in your home's lighting.